For all customers, we offer chat-based technical support with high priority. However, Insight Heroes’ managed services ensure you get the best of the IH team to build, distribute, analyse, and present your surveys.
Get in touch with our support team. Insight Heroes’ managed services build customised features at no extra cost. Additionally, our development team releases new features every fortnight; subscribe to our newsletter to stay tuned.
Yes, you can upgrade or downgrade your subscription at any given time. Just remember to do it closer to your billing cycle to ensure you do not lose any information.
Yes. If you purchase any of our annual plans, you will pay for 11 months and get 12 months usage.
Your data is yours and will always remain so. You can download CSVs for archival purposes; otherwise, your data is always safe with us. Thanks to Amazon Web Services, our server security is protected and at its optimum.
VAT is chargeable on all sales and purchases within the European Union. For customers outside the EU, the pricing mentioned on our plans page is the total cost. Along with that additional taxes may apply according to your country.
Yes. Get in touch with us and our team will connect with you ASAP.